Surroundings Conditions

 
 

Surroundings Conditions

 

We accept bookings online. We can't reserve your space until full payment is received.

We will email you a reminder about few days before your class to confirm but email us at suzie@surroundings.com.au if you have any queries.

Cancellations by you - prior to 7 days before your session

If you can’t attend your booking for any reason, we will give you a credit (for another session time) or alternatively you can cancel and we will refund you 75% of your payment (we retain 25% to cover materials sent and our time).

Cancellations by you within to 7 days before your session

If the cancellation falls within 7 days before the session, credits are not available, friends may do it in your place as long as they have the posted materials we have sent you in time for the session. Alternatively we will refund you 80% of your payment for a cancellation (we retain 20% to cover materials sent and our time).

Cancellations by us

If we need to cancel a booking for any reason, we may do so at any time before the booking is scheduled to begin. You will receive a full refund or you can choose to attend another booking of the same value (or plus or minus any difference in fee) within a 12 month period.

Hosted at our location

If your child is attending one of our sessions, you cannot leave the outer premises of our building’s location. You must notify us if you or your child has any medical issues or allergies as we serve food and drinks at most of our classes. 

By accepting a place at Surroundings you agree that we are not responsible for any theft or injury that may occur at our premises or in our classes.

By accepting a place at Surroundings for your child (under 18 years old) you agree that we are not responsible for any theft or injury that may occur to your child or children at our premises or in our classes.

By accepting a place at Surroundings you agree that you will not film or record our process. We of course would love to (and encourage you) to instagram us and post pictures of the things that might make you happy at your time at Surroundings.

Other items

By accepting a place at Surroundings you agree that you will not replicate, reproduce or distribute any element of a class in part or in full.

By accepting a place at Surroundings, in particular for the HOME Masterclass, you understand that by paying your booking agree not to replicate, reproduce or distribute any element of a class in part or in full.

This website includes links to other internet sites for information purposes. We do not endorse any such websites and are not responsible for the information, material, products or services contained on or accessible through those websites. You access and use these website entirely at your own risk.

This website is owned and operated by Surroundings P/L, whose address is Dornoch Terrace, Highgate Hill, QLD 4102. - Surroundings is committed to protecting your privacy. Your details will NEVER be shared with a third party, in accordance with the Data Protection Act 1998, and if you wish to unsubscribe at anytime, please email mail@surroundings.com.au                     

By continuing to browse or use this website you indicate your acceptance of our Surroundings Conditions (Terms and Conditions). If you do not accept these terms please exit this website. 

Delivery Policy: Within 7 days you will receive an email with the details of the session you have purchased, this session will be delivered to you on the day, time and location you have purchased.

Please note all session prices listed are in Australian Dollars AUD. All times listed are Brisbane, Australia (Timezone: GMT+10)